Legal
Privacy Policy
Last updated: October 2026
Information We Collect
When you request a quote or start service, we collect the details you provide: your name, phone number, email, service address, city, ZIP code, number of dogs, yard condition, and any notes about gate access or special instructions. We use this to schedule and perform your service.
How We Use Your Information
We use your information to schedule visits, send service reminders, follow up about your request, and invoice for completed service. We may also use it to respond to your questions and improve how we serve you. We do not sell your personal information.
Third-Party Processing
To run our business, we use a customer relationship management (CRM) and form-tracking provider to receive and manage quote requests. The information you submit through our forms is sent to that provider so we can follow up with you. We use these services only to operate our service business, and we do not authorize them to sell your information.
Information Sharing
We share your information only with the service providers needed to run our business, such as the CRM that receives your quote request. We do not sell your personal information, and we do not share it for unrelated marketing. We do not share your mobile information with third parties for marketing purposes.
Communication
With your consent, we may contact you by text message or email about your service, including scheduling, reminders, and follow-up. By providing your phone number, you consent to receive these service-related messages. You can opt out of marketing messages at any time by replying STOP or contacting us directly.
Data Retention
We keep your information for as long as needed to provide service and respond to your requests, and for a reasonable period afterward for business records. You can ask us to review or remove your records by contacting us.
Security
We take reasonable safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below.
Cookies & Analytics
We do not currently use third-party analytics on this website. If that changes, we will update this policy.
Do Not Track Signals
Some browsers send a "Do Not Track" signal. Because we do not currently use third-party analytics or cross-site tracking on this website, we do not respond to such signals in a special way. If we add tracking in the future, we will describe here how we handle Do Not Track requests.
California & State Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect, to request deletion of it, and to opt out of any "sale" or "sharing" of personal information. We do not sell or share your personal information as defined by California law. To exercise any of these rights, contact us using the details below. Residents of other states may have similar rights under their state's laws.
Children's Privacy
Our service is not directed to children, and we do not knowingly collect information from children. If you believe a child has provided us with information, please contact us so we can remove it.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent update.
Contact
Questions about this policy? Email us at doggonedutyllc@gmail.com or call or text (602) 775-7701.